FAQ

What is AlertSU? How do I sign up for AlertSU text messages?

AlertSU is the campus mass notification system.  Students, faculty and staff must sign up to receive AlertSU messages.  AlertSU uses text, email and voice to send an alert in an emergency. To sign up, you must maintain your directory and AlertSU emergency contact information at StanfordYou.

For more information, go to Be Informed on the CardinalReady website.

What is the Stanford Emergency Website

The Stanford emergency website is the single, most accurate point for updated information in an emergency.  The University Communications team will update important information from the University during emergency response.  The content of AlertSU messages are posted at emergency.stanford.edu along with additional information you may need. So, be sure to check the emergency website.

For more information, go to Be Informed on the CardinalReady website.

Where do I get information during an emergency?

You will receive emergency information over an AlertSU text or email message. Follow these instructions.  Updated information is posted on the Stanford Emergency Website,  If you cannot receive information via text or email, listen for instructions over the outdoor warning system speakers.  If all networked systems are inoperable, find others to share information and always take immediate action to stay safe.  

For more information, go to Be Informed on the CardinalReady website.

Where do I go after evacuating a building?

  • If you are a student, follow building evacuation instructions.  Once outside, go immediate to your residence for information and instructions.
  • If you are a faculty member or staff, follow building evacuation instructions and report immediately to the Emergency Assembly Point (EAP) to get further information and instructions.
  • If you are a visitor, follow building evacuation instructions and leave campus as soon as you are able. 

For more information, go to Plan Ahead on the CardinalReady website.

What do I do if there is an active threat on campus?  

We want you to feel safe on campus as you go about your daily business.  At the same time, you do need to know what to do in the event of an imminent threat to your safety from an armed person using deadly physical force. The Stanford Department of Public Safety provides the best information on what to do if there is an active shooter on campus.  Please watch the DPS Active Threat video and review all the safety information on the DPS website.

For more information, go to Active Threat and Plan Ahead on the CardinalReady website.

How does the University respond in emergencies? 

Stanford Deputy Sheriffs are deputized by the Sheriff of Santa Clara County and perform peace officer and emergency response duties on the Stanford University Campus.  The Stanford Department of Public Safety Officers provide traffic control, security and logistics support in emergencies. These teams, along with the Palo Alto Fire Department Station 6, located on campus, are Stanford’s first responders.  The Santa Clara County Sheriff’s Office provides support in emergencies requiring additional law enforcement response.  

In an emergency situation, a University Situation Triage and Assessment Team (STAT) is activated.  The STAT membership includes University leadership and University managers who convene to quickly assess the situation and determine immediate actions.  

When it is determined that a university wide response is needed, the Emergency Operations Center (EOC) is activated to coordinate actions and resources for the response.  

What are the 3 levels of emergencies?

  • Level 1 – A minor, localized department or building incident, quickly resolved with internal resources and limited outside help.
  • Level 2 – A major emergency that disrupts sizable portions of the campus, and that may impact life safety or mission-critical functions.
  • Level 3 – A catastrophic disaster involving the entire campus and surrounding community.  Normal university operations are suspended. Impacts are wide-ranging and complex.

What do I do in an earthquake?

Earthquakes in the Bay Area may be inevitable, but damage from them is not.  First and foremost, take immediate action to be safe:

Duck under a desk, table or chair or between seating rows in a classroom, or against a corridor wall.  Do not go into a doorway. Do not run outside until the shaking stops. Move away from dangerous areas and watch for falling objects.  If outside, stay outside or stay in your vehicle until the shaking stops. If inside, evacuate the building only after shaking stops. Do not run and watch for hazards such as broken glass, smoke, fire, debris and cracked or falling walls.  Faculty and staff should go to the nearest Emergency Assembly Point (EAP) to check in. Students should return to their residence and be aware of hazards along the way.

For more information, go to Earthquake on the CardinalReady website.

How can I protect my stuff in an earthquake?

In your home or dorm room, take steps to secure pictures to the wall and secure large furniture.  Don’t hang anything heavy over your bed and keep a clear pathway to the exit door. Inventory valuables by taking photos with your phone.  This way you will have documented evidence of loss.  

For more information, go to Ready.gov Plan Ahead for Disasters

How can I protect my research laboratory in an earthquake?

Stanford has a program to help researchers restrain high value laboratory equipment so that these items aren’t damage in an earthquake.  The ProtectSU Seismic Restraint Program will pay part of the cost to brace and restrain equipment.  

For more information: contact protectsu@lists.stanford.edu.

What do I need in an emergency kit?

We recommend that you have an emergency kit at home, in your office and in your car.  The contents of each kit can be tailored to the number of people and probable use. You can make your own kits, using a backpack for the car and office and a large container for home emergency supplies.  Emergency kits of varying size and complexity are sold in many stores and online.  

For more information on emergency kit contents, go to Plan Ahead on the CardinalReady Website.

What are BAT Teams?

Building Assessment Team (BAT) members are volunteers trained to identify specific signs of damage that may indicate that a building’s structure has been compromised by shaking during an earthquake. After a major earthquake, trained team members partner up to perform a visual inspection of building exteriors, looking for any of eight specific indicators of damage. 

For more information, go to Get Involved on the CardinalReady website.

Does Stanford Have a Community Emergency Response Team (CERT)?

The Stanford Community Emergency Response Team consists of staff who have previously trained to respond to disasters. CERT training is based on the nationwide CERT program developed by the Federal Emergency Management Association (FEMA). It includes basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

Currently, Stanford is not actively training new University CERT members, with the exception of University Information Technology (UIT), which has an active CERT Team that participates in an annual drill and trains with the City of Palo Alto.  All University staff are encouraged to take CERT training offered in surrounding communities until a local Stanford course is again available. 

For more information, go to Get Involved on the CardinalReady website.